Course Overview

A Business Analyst (BA) is a professional who works to bridge the gap between business needs and solutions. BAs play a crucial role in helping organizations understand their business processes, identify areas for improvement, and recommend effective solutions to achieve their goals. The primary responsibilities of a Business Analyst may include:

1: Introduction to Business Analysis

• Role and significance of a Business Analyst in organizations.
• Evolution of business analysis.
• Key responsibilities and competencies of a Business Analyst.

2: Business Environment and Industry Analysis

• Understanding the external factors affecting businesses.
• Conducting industry analysis.
• Assessing market trends and competitors.

 3: Stakeholder Management

• Identifying and analyzing stakeholders.
• Communication strategies for different stakeholders.
• Managing conflicts and expectations.

 4: Requirements Elicitation

• Techniques for gathering requirements (interviews, surveys, observations).
• Documenting business needs, functional and non-functional requirements.
• Prioritizing and validating requirements.

 5: Data Analysis and Modeling

• Data modeling techniques (ER diagrams, data flow diagrams).
• Analyzing and documenting data requirements.
• Relationship between business processes and data.

 6: Process Modeling and Optimization

• Process modeling techniques (flowcharts, swimlane diagrams).
• Analyzing and optimizing business processes.
• Identifying inefficiencies and proposing improvements.

 7: Use Cases and User Stories

• Developing use cases.
• Writing effective user stories.
• Mapping requirements to use cases.

 8: Requirements Documentation

• Creating clear and concise requirement documents.
• Traceability matrices.
• Version control and documentation management.

 9: Quality Assurance and Testing

• Role of a Business Analyst in the testing process.
• Collaborating with testing teams.
• Validation and verification of requirements.

 10: Change Management

• Understanding and managing organizational change.
• Change management methodologies.
• Strategies for successful implementation of changes.

 11: Project Management for Business Analysts

• Project management principles.
• Collaboration with project managers and other team members.
• Role of a Business Analyst in project planning and execution.

 12: Tools and Techniques

• Introduction to popular business analysis tools (e.g., Microsoft Visio, JIRA).
• Use of tools for requirements documentation and project management.

 13: Business Ethics and Professionalism

• Code of ethics for Business Analysts.
• Professional conduct and responsibilities.
• Handling conflicts of interest.

 14: Case Studies and Practical Applications

• Real-world case studies and scenarios.
• Hands-on exercises to apply learned concepts.
• Problem-solving and decision-making skills.

What you’ll learn